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Fault code 716: Abnormal Battery Connection
Updated over a week ago

These faults apply to the following sungrow products:

  • SH3.0RS/SH3.6RS/SH4.0RS/SH5.0RS/SH6.0RS

  • SH5.0RT/SH6.0RT/SH8.0RT/SH10RT

  • SH5T/6T/8T/10T/12T/15T/20T/25T

In the event of Fault Code 716 being informed through the App, the following corrective measures shall be taken:

Code 716 (Battery hardware overvoltage fault)

Fault name

Battery hardware overvoltage fault (fault code: 716)

Fault type

Fault

Fault condition

In non-operation state, the voltage sampling on the battery side is less than-100V

Steps and methods of troubleshooting

1. Check whether all cables between battery and inverter are connected correctly.

2. Check whether the battery voltage is lower than the normal range.

3. If the fault continues and cannot be recovered, check the battery wiring and use a multimeter to test the polarity.


For further information, please download the user manual here.

This manual is intended for professional technicians who are responsible for installation, operation, maintenance and troubleshooting of inverters, and users who need to check inverter parameters. The inverter must only be installed by professional technicians.

The professional technician is required to meet the following requirements:

  • Know electronic, electrical wiring and mechanical expertise, and be familiar with electrical and mechanical schematics.

  • Have received professional training related to the installation, commissioning and troubleshooting of electrical equipment.

  • Be able to quickly respond to hazards or emergencies that occur during installation, commissioning and troubleshooting.

  • Be familiar with local standards and relevant safety regulations of electrical systems.

  • Read this manual thoroughly and understand the safety instructions related to operations.

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