These faults apply to the following sungrow products:
SG30CX / SG33CX / SG40CX / SG50CX / SG110CX
SG2.0RS-S / SG2.5RS-S / SG3.0RS-S / SG3.0RS /SG3.6RS / SG4.0RS / SG5.0RS / SG6.0RS
SH3.0RS/SH3.6RS/SH4.0RS/SH5.0RS/SH6.0RS
SG3.0RT / SG4.0RT / SG5.0RT / SG6.0RT / SG7.0RT /SG8.0RT / SG10RT / SG12RT / SG15RT / SG17RT /SG20RT
SH5.0RT/SH6.0RT/SH8.0RT/SH10RT
SH5T/6T/8T/10T/12T/15T/20T/25T
In the event of Fault Code 514 being informed through the App, the following corrective measures shall be taken:
Code 514 (Meter Communication Abnormal Alarm):
Fault name | Meter Communication Abnormal Alarm(Code 514) |
Fault type | Alarm |
Fault condition | Communication cable between the meter and the inverter is disconnected; communication terminal of the meter or inverter have a weak contact. |
Steps and method of troubleshooting | 1. Check whether the communication cable and cable connection terminal are abnormal, and correct them if so. 2. Reconnect the energy meter communication cable. 3. If the fault is not caused by the foregoing reasons and still exists, please contact Sungrow Service. |
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For further information, please download the user manual here.
This manual is intended for professional technicians who are responsible for installation, operation, maintenance and troubleshooting of inverters, and users who need to check inverter parameters. The inverter must only be installed by professional technicians.
The professional technician is required to meet the following requirements:
Know electronic, electrical wiring and mechanical expertise, and be familiar with electrical and mechanical schematics.
Have received professional training related to the installation, commissioning and troubleshooting of electrical equipment.
Be able to quickly respond to hazards or emergencies that occur during installation, commissioning and troubleshooting.
Be familiar with local standards and relevant safety regulations of electrical systems.
Read this manual thoroughly and understand the safety instructions related to operations.