These faults apply to the following sungrow products:
SG30CX / SG33CX / SG40CX / SG50CX / SG110CX
SG2.0RS-S / SG2.5RS-S / SG3.0RS-S / SG3.0RS /SG3.6RS / SG4.0RS / SG5.0RS / SG6.0RS
SH3.0RS/SH3.6RS/SH4.0RS/SH5.0RS/SH6.0RS
SG3.0RT / SG4.0RT / SG5.0RT / SG6.0RT / SG7.0RT /SG8.0RT / SG10RT / SG12RT / SG15RT / SG17RT /SG20RT
SH5.0RT/SH6.0RT/SH8.0RT/SH10RT
SH5T/6T/8T/10T/12T/15T/20T/25T
In the event of Fault Code 037 being informed through the App, the following corrective measures shall be taken:
Code 037 (Ambient Over-temperature):
Fault name | Ambient Over-temperature (Code 037) |
Fault type | Failure shutdown |
Fault condition | Excessively high temperature, ambient or inside the cabinet. |
Steps and method of troubleshooting | Normally the inverter will re-connect to the grid after the internal temperature returns to normal, if the fault recurs: 1. Check whether the inverter is directly exposed to sunlight. If so, take some shading measures. If the fault is not caused by the foregoing reasons and still exists, please contact Sungrow Service. |
keyword: 037, 37, code 37
For further information, please download the user manual here.
This manual is intended for professional technicians who are responsible for installation, operation, maintenance and troubleshooting of inverters, and users who need to check inverter parameters. The inverter must only be installed by professional technicians.
The professional technician is required to meet the following requirements:
Know electronic, electrical wiring and mechanical expertise, and be familiar with electrical and mechanical schematics.
Have received professional training related to the installation, commissioning and troubleshooting of electrical equipment.
Be able to quickly respond to hazards or emergencies that occur during installation, commissioning and troubleshooting.
Be familiar with local standards and relevant safety regulations of electrical systems.
Read this manual thoroughly and understand the safety instructions related to operations.