There are two ways to correct reverse polarity of the smart meter.
Correction methods:
1. Change the physical connection of the meter. The side connected to RS485 communication line needs to be connected to the power grid:
Fig.1.
2. Correction method for Reverse polarity Smart Meter in iSolarCloud website:
After logging with your account, select on the left bar "Settings", and then inside this tab, select the plant and click on "Advanced Settings". Note that the Initial Grid should have been Already set.
Fig.2.
2. Inside Advanced settings, go to Power Control tab and enable "Meter Reverse Connection Correction" or "Meter Communication Detection".
Fig.3.
For further information, please download the user manual here. (modify link to SHT user manual when available)
This manual is intended for professional technicians who are responsible for installation, operation, maintenance and troubleshooting of inverters, and users who need to check inverter parameters. The inverter must only be installed by professional technicians.
The professional technician is required to meet the following requirements:
Know electronic, electrical wiring and mechanical expertise, and be familiar with electrical and mechanical schematics.
Have received professional training related to the installation, commissioning and troubleshooting of electrical equipment.
Be able to quickly respond to hazards or emergencies that occur during installation, commissioning and troubleshooting.
Be familiar with local standards and relevant safety regulations of electrical systems.
Read this manual thoroughly and understand the safety instructions related to operations.