These faults apply to the following sungrow products:
SBR096/128/160/192/224/256
SBH100/150/200/250/300/350/400
SH3.0RS/SH3.6RS/SH4.0RS/SH5.0RS/SH6.0RS
SH5.0RT/SH6.0RT/SH8.0RT/SH10RT
SH5T/6T/8T/10T/12T/15T/20T/25T
In the event of Fault Code 714 being informed through the App, the following corrective measures shall be taken:
Code 714 (BMS Communication Fault):
Fault name | BMS Communication Fault (Code 714) |
Fault type | Failure shutdown |
Fault condition | Communication cable between the battery and the inverter is disconnected; communication terminal of the battery or inverter have a weak contact |
Steps and method of troubleshooting | 1. Check whether the communication cable and cable connection terminal are abnormal, and correct them if so*. 2. Reconnect the energy meter communication cable. 3. If the fault is not caused by the foregoing reasons and still exists, please contact Sungrow Service. |
*To see the intructions for the communication cables between the SBR and hybrid inverter, follow this article: Communication between SBR/SBH battery and Sungrow Hybrids
For further information, please download the user manual here.
This manual is intended for professional technicians who are responsible for installation, operation, maintenance and troubleshooting of inverters, and users who need to check inverter parameters. The inverter must only be installed by professional technicians.
The professional technician is required to meet the following requirements:
Know electronic, electrical wiring and mechanical expertise, and be familiar with electrical and mechanical schematics.
Have received professional training related to the installation, commissioning and troubleshooting of electrical equipment.
Be able to quickly respond to hazards or emergencies that occur during installation, commissioning and troubleshooting.
Be familiar with local standards and relevant safety regulations of electrical systems.
Read this manual thoroughly and understand the safety instructions related to operations.